Click here to download a copy of the Caare Location App Frequently Asked Questions.

 

What is the Care Location App Module?

The Care location App allows patients to access Services from a device and connect for virtual encounters using the Teladoc Health Provider Access software. We recommend the Teladoc Health Windows Provider Access software.

 

How do I access the Care Location App?

The Care Location App is designed to run on a Teladoc Health device with a touch screen. It runs in conjunction with the Teladoc Health Viewpoint software.

 

What Setup is required?

Log into the Teladoc Health Solo platform as a Practice Admin. Then, select Practice Settings from the User icon dropdown menu. From here, you can Edit categories, Add Titles, and Choose Layout for the Care Location App.

 

How do I activate the Care Location App on my device?

Within Solo, after selecting Care Location from the left navigation bar, copy the Activation code next to your Care Location. Now,, enter the activation code into the Care Location Activation Code field within the Care Location App running on your device or iPad.