Troubleshoot Audio for Mac

  1. Click the System Preferences icon in the Dock or select System Preferences in the Tool Bar.

 

  1. Click Security & Privacy.

 

  1. Click Privacy.

 

  1. Click Microphone.
  2. Click the lock icon. Enter your Mac username and password when prompted.
  3. Click the browser app that you will use for virtual visits. For example, if you are using Chrome click Google Chrome.