Using the Firefox Browser

Note: You can only use the Firefox browser on Windows devices.

 

  1. The first time you use the Patient App you will see the following popup window when you are in the waiting room at the end of your check-in:

 

  1. Make sure you select Remember this decision and then click Allow or you will not be able to have a virtual visit with your provider.
  2. Continue with the check-in process.