How do I reach customer support?
What browsers are supported?
Chrome, Safari, and Firefox are supported. Edge and Internet Explorer are not.
How do I test my audio and video?
Select Pre-call Diagnostics from the User icon dropdown and Connectivity Test.
Forgotten password?
Reset passwords by selecting Practice Users from the left navigation panel.
Are there mobile applications available?
Yes, the Teladoc Health™ iOS Provider Access Software (PAS) for the iPad is available at the Apple App store.
How do I configure sign off permissions?
Practice Admin can navigate to Practice Users and select a checkbox next to Sign off consultant note.