Requirements

A participating organization must have a Teladoc Healthh Solo software subscription and a Microsoft Teams subscription. Both the Solo and Teams administrator must agree to the integration between Solo and Teams.

Note: Contact Teladoc Health to enable the Teams integration for your practice.

Note: If the user is unable to reach the Teladoc Health network for any reason, the user will get a clearer message that indicates that the Participant cannot connect due to network issues.

Note: See the MA-20165 Practice Admin User Guide for more information about the Teladoc Healthh Solo platform.